eSIM 101
An eSIM (Embedded SIM) is a digital SIM card built right into your device. Unlike traditional SIM cards, there’s no need to insert or swap anything, just scan a QR code and you’re connected instantly! It’s the easiest way to stay online, whether you’re at home or traveling the world.
Why Go eSIM?
Instant Activation
No waiting in line, no shipping. Just scan & go.
Travel-Friendly
Land in a new country, switch to a local plan in seconds.
Eco-Friendly
No plastic, no waste. Just pure convenience.
Primary Number
Keep WhatsApp and apps on your main number.
Is Your Device eSIM Ready?
Before purchasing an eSIM for your journey, verify that your device supports eSIM functionality. This will ensure a smooth and hassle-free experience during your travels.
How to Install eSIM
Access the QR Code
Locate the QR code sent to you via email after your purchase.
Scan the QR Code
Open the Camera app on your iPhone and point it at the QR code. A notification will appear; tap it to proceed.
Install the eSIM
Follow the on-screen instructions to add the cellular plan associated with the eSIM.
Enable Data Roaming
Once installed, go to Settings > Cellular > [Your eSIM Plan] and toggle on "Data Roaming" to ensure connectivity abroad.
Set as Primary Data Plan
Navigate back to Cellular settings, tap "Cellular Data," and select your new eSIM as the default line for data usage.
Get Your eSIM QR Code
After completing your purchase, you'll receive an email with your unique QR code. This code is required to set up your eSIM.
Get Your Device Ready
Make sure your phone is connected to Wi-Fi and running the latest software update to ensure a smooth installation.
Scan the QR Code
Open your phone’s camera, scan the QR code from your email, and tap the notification that appears to begin setup.
Install the eSIM
Follow the on-screen instructions to add the new cellular plan. You may be asked to assign it a label, such as "Travel" or "Work."
Activate the eSIM Upon Arrival
Once you arrive at your destination, go to your phone’s settings, find your newly installed eSIM, and enable it. If needed, set it as your preferred data line.
Frequently Asked Questions
An eSIM is a digital version of a traditional SIM card, built directly into your device. It connects you to mobile networks without the need for a physical card, offering the same functionality as a conventional SIM with added convenience.
eSIM is perfect for travelers who need reliable internet without roaming fees. It’s also great for business trips, remote work, and staying connected in multiple countries.
Not all phones support eSIM. Check ourcompatibility pageto see if your device is eligible before getting started.
You have90 to 180 daysto activate your eSIM after getting it. The plan starts only when you connect to a network in the selected country.
If you don’t activate or use your eSIM, you’re eligible for a full refund. Contact our support tand we'll process a refund for you.
If your device isn’t compatible with our eSIM service, don’t worry. Simply get in touch with our support team, and we’ll promptly process a refund for you.
No, you can’t. For security reasons, each eSIM QR code is designed for one-time use on a single device. Here’s what that means:
- One-Time Activation: Each QR code is unique and can only be scanned once.
- Device-Specific: Your eSIM is limited to one device to ensure maximum security.
- Enhanced Protection: This measure protects your information and keeps your service secure.
Yes, you can! Our eSIM service lets you retain your existing WhatsApp and Telegram numbers. Here’s what you can expect:
- Uninterrupted Conversations: Keep chatting without any breaks.
- No Number Change: Your contacts will see the same number, so there’s no need to update them.
- Effortless Experience: Enjoy the same reliable messaging service you’re used to.